Win More Deals With Conversation Intelligence Software
Get Insight from customer conversations and prepare effortlessly for every meeting, enabling your sales reps to confidently engage, handle objections, and win more deals.
Transform Sales Conversations into Actionable Insights
Highpot’s conversation intelligence tools leverage AI and machine learning to transcribe meetings in multiple languages, uncover key patterns, and provide actionable insights. Sales reps can revisit past conversations, review recommended content, and effortlessly prepare for future meetings–ensuring they’re always ready to meet customers where they are.
Eliminate Knowledge Gaps
Transcripts, AI-generated meeting topic summaries, and customer sentiment analysis enable reps to revisit past conversations, identify objections and key moments, and capture critical insights– ensuring they’re always prepared for upcoming customer interactions.
Streamline Sellers’ Workflows
Simplify meeting prep, note-taking, follow-ups, and next steps with artificial intelligence and automation. Integrate Zoom, Webex, and Teams meetings with CRM records to keep reps focused on selling.
Share Key Moments
Easily find, save, and share full conversations or specific meeting highlights so sales reps can course-correct and never miss an opportunity to solve customer pain points.
Spot Winning Patterns, Replicate Top Performers
Our conversation intelligence software uses AI and natural language processing (NLP) to decode call recordings and extract discussion topics and sentiment analysis. We give sales managers the tools to unlock coaching opportunities and increase seller’s knowledge retention — reducing new hire onboarding time, driving methodology adoption, and elevating sales excellence.
Sharpen Critical Selling Skills
Review and assess reps’ skills and competencies based on real-world conversations to build their skills and land the right message every time. Sales teams can practice and perfect their talk-listen ratio, pace and tone, monologues, and pitch delivery.
Automate Sales Coaching
Sales managers can assess rep readiness by letting Copilot take the first pass at grading rubrics, skills, and competencies in the real world and in training programmes.
Sell With Confidence
Effortlessly prepare for every customer meeting. Revisit past calls, review detailed summaries, and access AI-driven insights to address objections and follow up with confidence, ensuring every sales rep is prepared to engage with customers and move deals forward.
Validate Go-To-Market Strategy In Real-World Conversations
Deeply understand the voice of the customer, evaluate how your message resonates with buyers, and review the metrics you need to fine-tune your approach. Combining generative AI and a powerful conversation intelligence tool, Highspot empowers sales leaders to optimise GTM executions, measure rep performance, improve customer satisfaction, and increase deal conversion.
Increase Competitive Win Rates
Get ahead of the pack with a better understanding of the pressures your sales reps are facing, along with the context you need to help others overcome common objections.
Drive Strategic Initiatives
Move beyond anecdotal feedback with conversation AI-generated insights integrated with scorecards, dashboards, and reports. Easily assess whether your sales force understands and is executing the go-to-market strategy.
Track Buyer Engagement
Combine rich conversation insights with your CRM integrations, email, content, and digital sales rooms to give your sales teams valuable insights and full engagement visibility into sales pipelines.
Unlock Conversation Gems to Close Deals Faster
Capture and Analyse Customer Behaviour
Extract the hidden insights you need to win business in the moments that count. Bring customer conversations and the tools to analyse them in one place.
Deliver Data-Driven Sales Coaching
Conversation intelligence functionality empowers sales managers to train new reps more effectively, identify top performers, and provide feedback that upskill sellers so they can win again and again.
Elevate Go-To-Market Execution
Gain deep revenue intelligence via real-time insights to uncover the ‘why’ behind team performance. In turn, enablement and sales leaders can identify growth opportunities and build a strong sales team that delivers.
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